If you don't know that there is a problem...you can't fix it. Therefore, it lies rusting underneath the service to cause more issues in the future. It's painful to expose problems. No one likes to see them...and at times, they are downright unflattering (not sure if that's a real word...but go with me...)
I'm learning on a day-to-day basis that all problems are not bad--there are just areas that need extra love and attention.
So..this is short and sweet...but let me encourage you to unearth problems...eat them for breakfast. If you can be bold enough to expose them...and find solutions for them, no matter how painful...you will become a better leader, organization, family, etc. It applies to all areas of our lives.
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